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        "Since we have started to work                 with MaCorr we have been able                 to quickly and cost effectively                 gain valuable data on the level                 of customer satisfaction." »»»

        Brand Manager, Subaru   

 

Web Panel Research

When sample size optimization process is complete and you know how many people you need to interview, the next critical question is how to make sure that the sample statistically represents the targeted population.

When over 80% of households in North America have Internet access (all locations), advantages of consumer web panel research become self-evident.

Major benefits of our consumer web panel research:

  • North American coverage
  • Cost efficient (significantly cheaper vs. equivalent phone survey)
  • Short reply time (2-5 days)
  • High response rate (over 50%)
  • Statistically representative of the general population
  • High accuracy
  • No need to collect demographic information during the survey (the data is collected during the panel design process)
  • Supports consistent follow-up analysis of virtually the same sample (change in awareness level before and after advertising, etc.)
  • Allows incorporation of visual effects and objects (pictures, movies, etc.)

MaCorr consumer web panel has been designed with, basically, one purpose in mind: to represent statistically the entire population. During the recruitment process the following demographic information of the respondents is collected:

  • Internet access
  • Gender
  • Marital status
  • Housing situation (rent vs. own)
  • Year of birth
  • Education
  • Employment status
  • Income
  • Household size
  • Number of children under 18
  • Children’s year of birth
  • Language spoken at home
  • City
  • Zip/Postal code

The demographic distribution of the panel has then been compared to the demographic distribution of the entire population (US Census Bureau and Statistics Canada information has been used as a benchmark).

US Web Panel Distribution

Canadian Web Panel Distribution

The approach ensures that a sample of any size statistically represents the targeted population. In addition, since demographic information has been collected during the recruitment process, we can easily target specific population groups (women, families with children, certain age groups, groups in specific geographic locations, etc.)

This approach not only improves the accuracy of the results, but also significantly reduces research costs.