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Customer Surveys

Selling is about more than moving product. It's about moving people. Touching them. Connecting with them.
The relationships you build with your customers top the list of your company's most valuable assets. So how do you know if you're connecting with them the right way?

The customer survey, when done right, is one of the most effective business research tools for developing better marketing strategies.

But it's not just about asking questions. It's about asking the right questions that will yield truthful responses and allow comparing your customers’ awareness, satisfaction and attitude to other relevant brands, organizations and events.

At MaCorr, we do it right by creating targeted customer surveys to help you gauge your customers, guests or conference attendees' awareness and perceptions of your brand, discover their consumption patterns and behaviour, help you find out whether your advertising is working the way you were promised, and help you discover the true opinions about your products and those of your competition.

We build our customer surveys with the type of customer questions that will produce better business intelligence, and help you develop smarter strategies and tactics to improve customer acquisition and retention.